Due to the constant rise in petrol & diesel prices our SAMEDAY fuel surcharge will be levied at 8%, per sameday job booked, from May 1st 2022 onwards.
Please can you note that due to the ongoing COVID 19 situation in China all shipments in and out of China are experiencing long delays and consequently we are unable to offer any relevant ETA’s on shipments to this destination. We are hopeful this situation will improve in the not too distant future.
Due to the increasing costs of UK fuel we have had little option but to increase our London & UK sameday fuel surcharge to 6% per job booking as of March 1st 2022.
Due to the ongoing and escalating situation in Ukraine, our courier service is currently suspended to this destination
Dear Valued Customer, May I begin by thanking you for your continued business throughout 2021. It is fair to say this year has been the most difficult test we could have ever imagined in terms of logistics’, UK and EU customs organisation and EU parcel migration. We understand that it is our responsibility here at [read more]
Important information regarding shipping with us during the festive period.
Please be informed that your Delivery Duties Paid (DDP) request has been conducted at an ‘admin set up fee’ rate of £35.00+VAT. There will also be a 2% credit guarantee charge being applied to all Delivery Duties Paid requests. Applicable from October 1st 2021.
As we have communicated previously through our outbound Sales & Account Managers, from the 1st January 2021 there will new customs procedures that apply when trading with the EU. Please find additional information for all EU shipments on the requirements you may now be required to provide. Data Requirements After 31st December 2020, you may need to [read more]
Large parts of central London were this morning blocked by groups of climate change protesters from Extinction Rebellion. Hundreds of people are taking place in demonstrations, gluing themselves to the floor and one another. As a result, we continue to encounter very difficult conditions delivering around central London today. Whitehall, Trafalgar Sq. Westminster and Smithfield’s [read more]
As per the recent Jordanian customs regulations it is mandatory to provide a valid consignee ID number for individual shipments when sending into Jordan. This information should be alerted to us by email (customerservices@olympexglobal.com). A valid ID should consist of: National ID Number for Jordanians: 10 numeric characters starting with 2 or 9 Residency Number [read more]