We have moved offices. Please update your address book. Our new address is: The Old Forge 13 High St Stanwell Middlesex TW19 7JR
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Dear Valued Customer, May I begin by thanking you for your continued business throughout 2022. Your loyalty means so much to us and I hope we have been successful in meeting your expectations by providing you with service excellence. It has been another disruptive year for all businesses with soaring inflation, labour shortages, high fuel [read more]
Following confirmation that Queen Elizabeth II’s state funeral on Monday 19th September 2022 will be a bank holiday our offices and our phone lines will be closed. We have taken this decision as a mark of respect to Her Majesty and in order to allow members of Olympex’s team to appropriately commemorate her long and [read more]
£0 to £50.00 free cover on all jobs. £51 to £850 will cost £30 + VAT for insurance cover. £851 to £999 will cost £50 + VAT for insurance cover. £1,000 to £3,000 will cost £75 + VAT for insurance cover. After £3,000 will cost 2.5% of the value of the goods declared.
Due to the constant rise in petrol & diesel prices our SAMEDAY fuel surcharge will be levied at 8%, per sameday job booked, from May 1st 2022 onwards.
Please can you note that due to the ongoing COVID 19 situation in China all shipments in and out of China are experiencing long delays and consequently we are unable to offer any relevant ETA’s on shipments to this destination. We are hopeful this situation will improve in the not too distant future.
Due to the increasing costs of UK fuel we have had little option but to increase our London & UK sameday fuel surcharge to 6% per job booking as of March 1st 2022.
Due to the ongoing and escalating situation in Ukraine, our courier service is currently suspended to this destination
Dear Valued Customer, May I begin by thanking you for your continued business throughout 2021. It is fair to say this year has been the most difficult test we could have ever imagined in terms of logistics’, UK and EU customs organisation and EU parcel migration. We understand that it is our responsibility here at [read more]
Important information regarding shipping with us during the festive period.