Queen Elizabeth II

Following confirmation that Queen Elizabeth II’s state funeral on Monday 19th September 2022 will be a bank holiday our offices and our phone lines will be closed. We have taken this decision as a mark of respect to Her Majesty and in order to allow members of Olympex’s team to appropriately commemorate her long and [read more]

China Update

Please can you note that due to the ongoing COVID 19 situation in China all shipments in and out of China are experiencing long delays and consequently we are unable to offer any relevant ETA’s on shipments to this destination. We are hopeful this situation will improve in the not too distant future.

Rate Increment for 2022

Dear Valued Customer, May I begin by thanking you for your continued business throughout 2021. It is fair to say this year has been the most difficult test we could have ever imagined in terms of logistics’, UK and EU customs organisation and EU parcel migration. We understand that it is our responsibility here at [read more]

Delivery Duties Paid (DDP)

Please be informed that your Delivery Duties Paid (DDP) request has been conducted at an ‘admin set up fee’ rate of £35.00+VAT. There will also be a 2% credit guarantee charge being applied to all Delivery Duties Paid requests. Applicable from October 1st 2021.

An update on major regulatory changes when shipping to Europe

As we have communicated previously through our outbound Sales & Account Managers, from the 1st January 2021 there will new customs procedures that apply when trading with the EU. Please find additional information for all EU shipments on the requirements you may now be required to provide. Data Requirements After 31st December 2020, you may need to [read more]